Stress Deserves Your Undivided Attention When Building a Resume Business & Dealing With Good (+Bad!) Clients As you’re aware, stress has been linked to common health problems, such as insomnia, mood swings, marital discontent, and forgetfulness. Oh, and let’s not overlook chronic health issues, such as cancer, disease, and mental illness. Overlooking stress is not […]

I was once retained to develop a resume package for a gentleman in his mid-40s who was seeking a sales position. He must have been having some financial difficulty because he asked me to charge the project to his father’s credit card. After contacting his father and getting written permission, I welcomed my new client. […]

Early on in my career as a career counselor and resume writer, I often found myself giving away my expertise to clients who were either in financial distress or asking me to answer a “quick question.” A counselor by nature, I want to be helpful to my clients, and I found it difficult to draw […]

Back in 1999, I was new to the resume writing industry. Green – yes! Ignorant – yes! Too willing to work with anyone who had a pulse – yes! To be blunt, I was hungry for business during those start-up months. Like many, I started my business out of my apartment. It was a necessary […]

Occasionally a client will tell me they don’t plan to pay for the resume package because they don’t like it. This is after the interview, after I’ve explained the entire process, after they agreed to the fee and given me their credit card and after I’ve edited, refined and sent them the final versions. I […]

A particularly good client of mine insisted at the last minute we alter her resume to include the months and years of her employment positions instead of years. Now, the issue might seem trivial, however, the real problem lied with some of her positions lasting only a couple months and another lasting only 2 weeks. […]

When I first went out on my own as an independent resume writer, the hardest thing was setting prices, handling payment, and asking for money. Although I had well over 15 years of experience working with individuals in the midst of a career transition, I was always employed by non-profits where a) I never quoted […]

After a particularly miserable recent experience with a publisher that I’ll call “Evil Publishing Company,” I started to question my path as an author. I’ve had eight books published. I’m not rich. I’m not famous. I haven’t been on Oprah. Well, now of course, I didn’t really expect any of those things. So why had […]

One of the biggest realizations I had this year was the value that comes from collecting and leveraging customer data, giving me the data to finetune and further identify my ideal client. For example, of the clients who found me via LinkedIn this year, 62% purchased a LinkedIn profile as an add-on service. Also, a […]