1. HOW DO I CONTACT TECH SUPPORT?
You can reach us at [email protected].
2. HOW DO I UPDATE THE CREDIT CARD INFO THAT YOU HAVE ON FILE?
For newer members, recurring monthly payments are made via Stripe. If your payment was initially processed via our Thrivecart shopping cart (Stripe), your credit card info can be updated here using the email you used upon joining.
For long-time members, recurring monthly payments (2016 and prior) were processed through PayPal. You can easily update your credit card information by logging into and updating the card you have on file within your PayPal account.
3. I’M NOT USING RBIZ TO ITS FULLEST EXTENT. WHAT DO YOU RECOMMEND?
There are many resources here at RBIZ, so focus on one project at a time to alleviate information and implementation overwhelm. If you’re stuck in your business or with a client, ask for help through one of 3 resources: monthly email coaching and Facebook/LinkedIn groups. These ongoing resources are included as part of your membership.
4. WHAT SHOULD I KNOW ABOUT MY MEMBERSHIP?
Membership to RBIZ provides a single-user license for your use only. You are not permitted to share your password with anyone, nor are you permitted to share, copy, republish, sell, or distribute downloads, tools, resources, and informative articles, tips, and strategies without express written permission from RBIZ or the content’s author/creator. Violation of the site’s terms of use may result in immediate cancelation of your membership and further legal action.
Click here to read the complete use of terms for using RBIZ.
5. HOW DO I CANCEL MY MEMBERSHIP?
Because there are no contracts, you can cancel your membership at any time. Because we offer many industry-specific resources, downloads, and information, all fees paid are non-refundable.CAUTION: Cancellations occur promptly and NOT delayed until the next billing cycle. Therefore, plan accordingly to maintain access to the RBIZ resources until your next monthly renewal.
