The following is part of a colleague spotlight series. A new colleague spotlight will be published each Monday. To read all colleague spotlights that have been published thus far, simply visit the colleague spotlight category.
1. What led you to writing resumes? Do you have a background that made you an ideal fit for the industry?
First, I always was the person that wrote resumes for “friends and family” members. Each one had tremendous success with the resumes I produced. In 1994, I wanted out of a job I had taken with a new company where I was serving as one of the executives leading the business launch. My communication skills had peaked to a point that I always seemed too comfortable and able connect with diverse individuals at all levels. I also helped many people make important career decisions. My nephew, who at the time worked for a major recruiting firm, kept telling me that I was wasting my talent and convinced me to launch my own resume / career coaching business. BINGO – he was right on target. It was the BEST decision I ever made.
2. Now that you’ve been in the industry for a while, would you recommend it to others? Why?
Yes if they like people and working long hours. Not everyone is cut out for this job. I have had hundreds of clients tell me they want to work from home and do what I do. It’s just not that easy and NOT the reason for making this choice. If you have young children, it can be difficult to make phone calls or consult with clients, and writing time needs to be QUIET. It also takes a significant investment – equipment, phone, computer, web site, memberships, certifications, training — the list goes on. It’s expensive to get started. Finally, you have to be creative and enjoy writing.
3. What is the single best tool you recommend for building client relations? Building your business? Improve efficiency?
Take credit cards !!!! Clients really want you to be able to take credit / debit cards or PayPal.
4. If you could share one learning experience/great lesson, what would it be?
You have to use LinkedIn to the fullest. It’s the BEST networking tool around. Be active and it will help your business grow and help your clients land jobs.
5. Looking back, what would you have done differently? Done the same?
I would have launched my web site right away and not waited four years. The same – not be afraid to change. This business is certainly not like it was back in the 90’s !!
6. What advice would you give someone just entering the resume-writing industry?
Find a mentor to work with you.
7. How do you see our industry transforming over the next 12 months? 5 years? What do think resume writers need to know in order to survive?
I see more use of technology and networking for jobs via LinkedIn and shorter and more succinct resumes. Resumes need to be branded, loaded with areas of expertise and showcase critical leadership initiatives