1. Describe your current employer and IT department you work for.
2. Do you manage and direct internal or external IT logistics? Describe the specific hardware, software, applications, operating systems, network protocols or other technologies your company develops and markets.
3. Outline what areas of IT you focus upon; e.g. network administration, software development/management, security protocols, helpdesk support? Any others?
4. Tell me about your IT staff; i.e. how many, job roles, internal/outsourced personnel? How many are direct reports? Indirect reports?
5. List the top 5 technical projects you work on and what your role is for each.
6. Detail the servers, software, and other details about the technologies you work with.
7. What specific projects are you currently involved with? What are your most primary goals with these projects?
8. Tell me more about your staff management responsibilities. How many direct and indirect reports? What are their roles?
9. Do you recruit, interview, train, and conduct performance reviews for staff?
10. Are you involved with project budgeting/costing, P&L, vendor/contract negotiations, etc?
11. Since joining this employer, what have been your most notable achievements? Where have you had the biggest impact?
12. Have you had any successes with realigning manpower or improving organizational performance and productivity? If so, provide details.
13. Did I cover everything? If not, do me a favor and outline your technology skills, qualifications, and expertise from this position that needs to be noted in the new resume.
Keywords Relevant to IT Professionals
Best Data Recovery Practices
Block Unauthorized Access
Client/Server Environment
Cloud Computing
Continuous Process Improvements
Data Mining
Data Replication
Data Restoration
Data Warehousing
Database management Systems
Disaster Recovery Concepts
End-User Software Applications
Hardware Configuration
Helpdesk Assistance
Infrastructure Design
Internet/Intranet
IT Security
Multi-Storage System Synchronization
Multi-Tiered Disaster Recovery Plan
Network Analysis
Network Resource Administration
Permit Authorized Communications
Platform-as-a-Service (PaaS)
PMO Management
Programming
Recovery Point Objectives
Remote User Support
Role-Based Account Access (RBAC)
Role-Based Security Model
SAN Mirroring
Security Keywords
Security Products (e.g. Bluecoat, Tipping Point, Symantec Gateway Server, Cisco and Checkpoint Firewalls)
Security Certifications (e.g. GIAC, MCP/MCSE, CISSP, CPCS and CPSA)
Software Configurations
Software & Network Operations
Software-as-a-Service (SaaS)
Storage Area Network (SAN)
System Maintenance & Upgrades
Technical Support
Technical Troubleshooting
Telecommunications
Testing Phases
User Support
Virtual Private Network (Dial/Dedicated)
Web Applications
Web Server Administration
