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Getting a Book Published — Worth It?

Getting a Book Published — Worth It?

After a particularly miserable recent experience with a publisher that I'll call "Evil Publishing Company," I started to question my ...
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In-Depth Guide to Manage Your Time & Get More Things Done

In-Depth Guide to Manage Your Time & Get More Things Done

Whether you’re a new or seasoned resume writer, you’ve learned that mastering your time is critical. Simply put, better use ...
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Now is a Good Time to Increase Your Net Profit & Feel Richer. Here's How.

Now is a Good Time to Increase Your Net Profit & Feel Richer. Here’s How.

Small business owners often focus on top-line growth, which is gross revenue. There's something alluring about that number, contributing to ...
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What Resume Writers Should Know About Their Customers

What Resume Writers Should Know About Their Customers

One of the biggest realizations I had this year was the value that comes from collecting and leveraging customer data, ...
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Stress Management | 4 Action Tips To Reduce Stress & Avoid Business Burnout

Stress Management | 4 Action Tips To Reduce Stress & Avoid Business Burnout

Stress Deserves Your Undivided Attention When Building a Resume Business & Dealing With Good (+Bad!) Clients As you're aware, stress ...
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Why Your Resume Business Needs a Referral Program (+7 Tools to Help)

Why Your Resume Business Needs a Referral Program (+7 Tools to Help)

What is a Referral Program (aka Affiliate Program), and Should Your Resume Business Have One? As a business owner, your ...
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How to Develop Award-Winning Customer Service For Your RBIZ

How to Develop Award-Winning Customer Service For Your RBIZ

Sales experts tell us that 80% of our revenue should come from 20% of existing customers. If you know about Pareto's Principle, ...
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Colleague Advice | Inexp Leads To Refund - S. Montgomery

Colleague Advice | Inexp Leads To Refund – S. Montgomery

I was once retained to develop a resume package for a gentleman in his mid-40s who was seeking a sales ...
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Colleague Advice | Never Give Away Services - L. Garver

Colleague Advice | Never Give Away Services – L. Garver

Early on in my career as a career counselor and resume writer, I often found myself giving away my expertise ...
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Colleague Advice | Inappropriate Client - T. Rose

Colleague Advice | Inappropriate Client – T. Rose

Back in 1999, I was new to the resume writing industry. Green – yes! Ignorant – yes! Too willing to ...
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Colleague Advice | Handling Non-Payment - P. White

Colleague Advice | Handling Non-Payment – P. White

Occasionally a client will tell me they don't plan to pay for the resume package because they don't like it ...
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Colleague Advice | Writing Disagreements - R. Rhinehart

Colleague Advice | Writing Disagreements – R. Rhinehart

A particularly good client of mine insisted at the last minute we alter her resume to include the months and ...
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Colleague Advice | Need For Adv Payment - N. Dagliano

Colleague Advice | Need For Adv Payment – N. Dagliano

When I first went out on my own as an independent resume writer, the hardest thing was setting prices, handling ...
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How To Avoid Nut-Job Clients +Firing Best Practices For Problem Clients

How To Avoid Nut-Job Clients +Firing Best Practices For Problem Clients

Problem clients can be a huge time suck. And, an even bigger source of stress. We're lucky when we can ...
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Coaching Clients About Background Checks

Coaching Clients About Background Checks

What You Will Learn From This Guide: What Background Services Include Investment Employers Make in New Hires Cost of Background ...
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Outplacement Services - An Ideal Add-On Service?

Outplacement Services – An Ideal Add-On Service?

Have you thought about adding outplacement services to your resume business? At some point, we all look for added revenue ...
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