The following is part of a colleague spotlight series. A new colleague spotlight will be published each Monday. To read all colleague spotlights that have been published thus far, simply visit the colleague spotlight category.
1. What led you to writing resumes? Do you have a background that made you an ideal fit for the industry?
What lead me to writing resumes and helping people with their career decisions was because I am a good listener and a lot of my friends gravitated to me to bounce ideas off of about their careers.
2. Now that you’ve been in the industry for a while, would you recommend it to others? Why?
Well, yes, however, I would recommend that they garner some graduate degree classes in psychology and certainly some classes on career counseling. I cannot convey the level of job fulfillment and happiness that I derive from what I do. Whenever a client calls me and informs me that they landed the job I rejoice in the fact that what I did helped them and that is wonderful!
3. What is the single best tool you recommend for building client relations? Building your business? Improve efficiency?
That is a tough question. My idea would be to have a rather eclectic approach. I usually ask clients how they heard of me and almost 9 out of 10 times it is by word of mouth. They know someone who has hired me and were satisfied with what I provided and passed on the word.
4. If you could share one learning experience/great lesson, what would it be?
I had met a young guy back when I was working at a community college as the admissions/career counselor and worked with him one time. I gave him the MBTI and a couple of other career interest inventories. Move the clock ahead 21 years and he bumped into me while I was shopping. He asked if he looked familiar and honestly, I did not recognize him fro the man in the moon. He said, “You were my career counselor at Ivy Tech (a Community College in Indiana, where I was employed for about 7 years). He went on to say that he took my advice. I swallowed hard and asked what that advice was. He related the story of how he had come to the college contemplating the idea of entering the culinary arts program and becoming a chef. I mentioned in passing that I had been with the Air Force and of course they had cooks and all of the training was free. I mentioned only because he was quite concerned about paying for his college. To make a long story short he enlisted in the Air Force and Retired! I asked him what he was planning on doing with his life and he said that he was starting his own photography business. I let him know that I had been working as a career coach and had helped lots of people start their business. So, the next thing you know I was hired by him to help him get his business off the ground and I am proud to say that he is has successful photography business now.
5. Looking back, what would you have done differently? Done the same?
I would not have changed a thing.
6. What advice would you give someone just entering the resume-writing industry?
Try to learn as much as you possibly can about as many career fields as possible. I had worked as a career consultant with Right Management for over 11 years and was exposed to all types of careers including some rather extraordinary only like Action Figure Designer, Food Chemist and may more.
7. How do you see our industry transforming over the next 12 months? 5 years? What do think resume writers need to know in order to survive?
They (whoever they are) saying that the video resume is coming soon someday. That will be interesting indeed!